SAM 2007 6.0 Login Help

Contents

1     Introduction to SAM 2007. 1

2     Before You Begin. 1

2.1      System Requirements 1

2.2      Configuring Your Browser 2

2.2.1   Supported Browsers 2

2.2.2   Enabling JavaScript 2

2.2.3   Disabling Pop-Up Blockers 3

2.2.4   Disabling Ad Blockers 5

2.2.5   Establishing Trusted Sites 5

2.3      Setting Up Your PC. 5

2.3.1   Necessary Software. 5

2.3.2   Monitor Resolution. 6

2.4      Tips for Macintosh Users 7

3     Logging into SAM. 8

3.1      Logging in the First Time. 8

3.1.1   Instructors and Pre-Registered Students 8

3.1.2   New Students 8

3.2      Logging in Normally. 9

4     Logging Out 10


1    Introduction to SAM 2007

Skills Assessment Manager 2007 (SAM 2007) is a Web-based software application that measures your proficiency in the Microsoft Office 2007 applications suite (Access, Excel, Outlook, PowerPoint, and Word), as well as Internet Explorer 7 and 8, and Windows XP, Vista, and 7.

 

SAM 2007 offers exam, training, and projects-based assessment and homework options, depending on what is required by your instructor.

 

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2    Before You Begin

2.1   System Requirements

Your workstation must meet the following minimum system requirements to use SAM 2007:

 

Requirements

Details

PC

·         Processor: Intel Pentium 4 or higher processor required; Intel Centrino or an equivalent multi-core processor recommended

·         Memory: 512 MB RAM required; 1 GB RAM recommended

·         Operating Systems: Windows XP SP3 32- or 64-bit, Vista SP1 32- or 64-bit, or 7 32- or 64-bit; Macintosh OS X 10.6 Snow Leopard

·         Web Browsers: Internet Explorer 7 or 8, 32-bit versions only; Firefox 3.6 for Windows; Safari 4.0 for Macintosh OS X

Audio & Video

·         Graphics: SVGA

·         Resolution: Minimum recommended 1024x768

·         Color: 32-bit

·         Video Memory: 64 MB minimum; 128 MB recommended

·         Video Card: Modern DirectX compatible

Network

·         Internet connection: 56K modem minimum; broadband connection (cable, DLS, T1, or ISDN) recommended. Persistent connection required.

Software and Disk Storage

 

 

·         Web Browsers: 4 MB

·         Adobe Flash Player 10 recommended; versions 9.0.115.0 or higher have been tested and are supported; versions prior to 9.0.115.0 are not supported: 2 MB

·         Adobe Reader 8 minimum; 9 recommended: 22.4 MB

·         Microsoft Office 2007 Professional for Windows for SAM Projects. Please refer to your Microsoft documentation for current disk storage requirements.

 

For up-to-date system requirements for Microsoft products, please refer to the following page on the Microsoft Web site:

 

·         For the Windows Vista operating system: http://www.microsoft.com/windows/windows-vista/get/system-requirements.aspx

·         For the Windows 7 operating system: http://windows.microsoft.com/systemrequirements

·         For Office 2007 Professional for Windows:
http://office.microsoft.com/en-us/suites/HA101668651033.aspx

 

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2.2   Configuring Your Browser

2.2.1  Supported Browsers

You can access SAM using the following browsers:

 

Operating System

Supported Browsers

Windows XP SP3, Vista SP1, and 7

Internet Explorer 7 or 8, 32-bit versions only; Firefox 3.6

Macintosh OS X 10.6 Snow Leopard

Safari 4.0

 

No matter the browser you choose to use, the following have to be true to fully use SAM:

 

 

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2.2.2  Enabling JavaScript

In order to use SAM 2007, JavaScript needs to be enabled on your web browser.  It will be active in most cases, but in order to check its status and, if necessary, enable it, use the following procedures.

 

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2.2.2.1    Internet Explorer

 

  1. Launch Internet Explorer.
  2. Select Internet Options under the Tools menu. The Internet Options dialog box will open.
  3. Click on the Security tab.
  4. Click on the Internet or Trusted Sites icon.
  5. Click on the Custom level button. The Security Settings – Internet Zone dialog box will open.
  6. Scroll to the Scripting section.
  7. Under Active Scripting make sure the Enable radio button is selected
  8. If not, click on the Enable radio button.
  9. Click the OK button to close the Security Settings – Internet Zone dialog box.
  10. Click the OK button to close the Internet Options dialog box.

 

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2.2.2.2    Firefox for Windows

 

  1. Launch Firefox.
  2. Select Options under the Tools menu. The Options dialog box will open.
  3. Click on the Content tab.
  4. Look at the Enable JavaScript checkbox. It should be checked (i.e. on).
  5. If not checked, click it to enable JavaScript.
  6. Click Ok to save.  The Options dialog box will close.

 

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2.2.2.3    Safari for Macintosh

 

  1. Select Preferences under the Safari menu. The Preferences dialog box will open.
  2. Click on the Security tab.
  3. Look at the Enable JavaScript checkbox. It should be checked (i.e. on).
  4. If not, click it to enable JavaScript.
  5. Close the dialog box to save.

 

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2.2.3  Disabling Pop-Up Blockers

In order to use SAM 2007, pop-up blocking software must be disabled on your web browser for the URLS http://sam2007.course.com and http://sam2007sm.course.com. Use the following procedures to disable pop-up blocking:

 

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2.2.3.1    Internet Explorer

To turn off pop-up blocking entirely or just for the SAM 2007 URLs:

1.    Launch Internet Explorer.

2.    Select Internet Options from the Tools menu. The Internet Options dialog box will open.

3.    Click on the Privacy tab.

4.    To completely turn off pop-up blocking, make sure the Turn on Pop-up Blocker checkbox is not checked (i.e., off). If you only want to disable this for SAM only, go to the next step.

5.    Make sure the Turn on Pop-up Blocker checkbox is checked (i.e., on).

6.    Under Pop-up Blocker, click on the Settings button. The Pop-up Blocker Settings dialog box will open.

7.    In the Address of website to allow field, enter http://sam2007sm.course.com.

8.    Click the Add button.

9.    Repeat steps 7 and 8 for the URL http://sam2007.course.com.

10. Click the Close button to return to the Internet Options dialog box.

11. Click the OK button to save your changes.

 

To turn off pop-up blocking entirely from the menu bar:

  1. Select Pop-Up Blocker under the Tools menu.
  2. Select Turn Off Pop-Up Blocker under the Pop-Up Blocker menu.

 

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2.2.3.2    Firefox for Windows

To turn off pop-up blocking entirely or just for the SAM 2007 URLs:

 

  1. Launch Firefox
  2. Select Options from under the Tools menu. The Options dialog box will open.
  3. Click on the Content tab.
  4. To complete turn of pop-up blocking make sure the Block pop-up windows checkbox is not checked (i.e. off). If you only want to disable this form SAM, go to the next step.
  5. To disable pop-up blocking just for SAM, make sure the Block pop-up windows checkbox is checked (i.e. on)
  6. Click the Exceptions button to the right of the check box. The Allow Sites – Pop-ups dialog box will display.
  7. Enter the URL http://sam2007sm.course.com in the Address of web site field.
  8. Click the Allow button.
  9. Repeat Steps 7 and 8 for the URL http://sam2007.course.com
  10. Save your Options or Preferences.

 

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2.2.3.3    Safari for Macintosh

Note that Safari does not currently support disabling pop-up blocking for specific URLs.  Therefore, it should always be turned off when using SAM.

 

  1. Select Preferences under the Safari menu. The Preferences dialog box will open.
  2. Click on the Security tab.
  3. Look at the Block pop-up windows checkbox. It should not be checked (i.e. off).
  4. If not, click it to disable pop-up window block.
  5. Close the dialog box to save.

 

Pop-up blocking can also be turn off from the menu bar using the following procedure:

 

 

  1. Open the Safari menu.
  2. Look at the Block Pop-Up Windows option.  If checked, pop-up blocking is on.
  3. Click on the Block Pop-Up Windows option so it is no longer checked.

 

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2.2.3.4    Third-Party Pop-Up Blockers

Third-party Internet Explorer and Firefox toolbars offered by companies like Yahoo!, Google, and Ask.com often include pop-up blockers. You will need to deactivate this feature, either entirely or for the URLs http://sam2007sm.course.com and http://sam2007.course.com. Please refer to the toolbar’s documentation or help for further instructions.

 

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2.2.4  Disabling Ad Blockers

There are third-party add-ons and extensions for Internet Explorer, Firefox, and Safari that block the display of advertisements.  These are only a problem if one of SAM’s URLs is inadvertently added to the block list.  To prevent this, we recommend that the blocker be disabled for the URLs http://sam2007sm.course.com and http://sam2007.course.com.  Please refer to the ad blocker’s documentation or help for further instruction.

 

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2.2.5  Establishing Trusted Sites

Internet Explorer 7 requires you establish SAM as a trusted site in order for the Content Player to display the correct information in the title bar. Use the following procedure:

 

  1. Launch Internet Explorer.
  2. Select Internet Options from the Tools menu. The Internet Options dialog box will open.
  3. Click on the Security tab.
  4. Click on the Trusted Sites icon. The Trusted Sites window will display.
  5. Click on the Sites button. The Trusted Sites dialog box will display.
  6. In the Add this website to the zone field, enter http://sam2007sm.course.com. Make sure the checkbox Require server verification (https:) for all sites in this zone is blank (i.e. off).
  7. Click the Add button.
  8. Repeat steps 6 and 7 for the URL http://sam2007.course.com.
  9. Click the Close button to return to the Internet Options dialog box
  10. Click the OK button to save your changes.

 

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2.3   Setting Up Your PC

2.3.1  Necessary Software

You will need the following software on your PC in order to use SAM 2007:

 

To complete projects you will need Microsoft Office 2007 Professional specifically Access, Excel, PowerPoint, and Word. Go to http://office.microsoft.com/en-us/products/FX100487411033.aspx?pid=CL100571081033&ofcresset=1 to purchase and download Microsoft Office for Windows. Note that Microsoft Office 2010 for Windows and 2008 for Macintosh cannot use used.

 

Important Note

If you are using a computer lab PC, you should always ask the lab administrator before installing any software.

 

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2.3.2  Monitor Resolution

In order to use the SAM Content Player most effectively, your monitor must be set to a display resolution of 1024 x 768 or higher. This setting will enable SAM simulations to fully display on a 17-inch or larger monitor. If a lower resolution is used, you will need to scroll to view the entire simulation.

 

You can check what the current resolution is and change it using the following procedure:

 

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2.3.2.1    Windows XP

1.    Go to your PC’s Desktop.

2.    Right-click anywhere on the Desktop. A shortcut menu will display.

3.    Select Properties from the shortcut menu. The Display Properties dialog box will display.

4.    Click on the Settings tab. The current resolution will be displayed under Screen resolution.

5.    If the current resolution less that 1024 x 768, drag the slider toward More until the desired setting is displayed. Note the current setting, so you can restore it later if desired, by using this same procedure, except you will drag the slider toward Less.

6.    Click the OK button to save your changes and close the Display Properties dialog box.

 

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2.3.2.2    Windows Vista

  1. Go to your PC’s Desktop.
  2. Right-click anywhere on the Desktop. A shortcut menu will display.
  3. Select Personalize from the shortcut menu. The Personalize appearance and sound dialog box will display.
  4. Click on Display Settings. The Display Settings dialog box will display.
  5. If the current resolution less that 1024 x 768, drag the slider toward High until the desired setting is displayed. Note the current setting, so you can restore it later if desired, by using this same procedure, except you will drag the slider toward Low.
  6. Click the OK button to save your changes and close the Display Properties dialog box.

 

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2.3.2.3    Windows 7

  1. Go to your PC’s Desktop.
  2. Right-click anywhere on the Desktop. A shortcut menu will display.
  3. Select Screen Resolution from the shortcut menu. The Screen Resolution dialog box will display.
  4. Select 1024 x 768 from the Resolution menu. Note the current setting, so you can restore it later if desired, by using this same procedure.
  5. Click the OK button to save your changes and close the Screen Resolution dialog box.

 

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2.3.2.4    Macintosh OS X

 

  1. Select Systems Preferences from under the Apple menu.
  2. Click on Displays under the Hardware category.
  3. Select 1024x768 or higher from the Resolutions menu.
  4. Click on the close icon to save your changes.
  5. To restore the original resolution, repeat Steps 1 through 4 and select the old resolution.

 

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2.4   Tips for Macintosh Users

If you are using an Apple Macintosh laptop or desktop PC to access SAM 2007, the following tips will help:

 

 

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3    Logging into SAM

3.1   Logging in the First Time

3.1.1  Instructors and Pre-Registered Students

If your institution has already registered you to use SAM 2007, use the following procedure when you first log into SAM:

 

  1. Launch your web browser.
  2. Enter http://sam2007.course.com into the Address field and press the Enter key. The SAM Office 2007 Login page will display.
  3. Enter the username and password provided to you.
  4. Click the Login button. SAM 2007 Terms and Conditions will display.
  5. Click on the I Agree button if you accept the terms and conditions. If you do not accept the terms, click on the I Disagree button and you will be returned to the login page.
  6. Enter your Secret Question and Answer. This will help you recover your password should you forget it.
  7. Enter and confirm a new password. This will be the password you use the next time you log into SAM.
  8. Click the OK button.

 

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3.1.2  New Students

If you institution has not pre-registered you to use SAM 2007, use the following procedure when you first log into SAM:

 

  1. Launch your web browser.
  2. Enter http://sam2007.course.com into the Address field and press the Enter key. The SAM Office 2007 Login page will display.
  3. Click the New User button.
  4. Enter your school’s Institution Key.
  5. Click the Submit button. A message will display asking you to confirm the institution’s identity.
  6. Click the OK button. If your school has a Key Code license, you will be prompted to enter it. If not, go to step 9. If you need to purchase a Key Code, go to http://www.ichapters.com.
  7. Enter the 18-digit Key Code.
  8. Click the Save button. The MY PROFILE page will display.
  9. Enter your profile information:

 

Field type

Description

First name

Maximum 50 characters and cannot contain any of the following:

% # ! \ / > < & ; : | ,

Middle initial (optional)

Maximum 1 character

Last name

Maximum 50 characters and cannot contain any of the following:

% # ! \ / > < & ; : | ,

Username

Must be 6 to 50 characters and cannot contain any of the following:

% # ! \ / > < & ; : | ,

 

Note that your username cannot be changed once you save your profile.

Password

Must be 6 to 50 characters. Invalid characters include leading and ending spaces, and periods (.)

Alias (optional)

Minimum 6 characters; maximum 20 characters and cannot contain any of the following: % # ! \ / > < & ; : |

ID# (optional)

Maximum 20 characters

E-mail

Maximum 128 characters

BlackBoard ID (optional)

Maximum 50 characters. Ask your instructor if this is required information for your institution.

WebCT ID (optional)

Maximum 50 characters. Ask your instructor if this is required information for your institution.

Secret Question

Select a secret question from the drop-down menu

Secret Answer

Enter an answer to the selected Secret Question

  1. Click on the Save button to save the user information. The Revise and Confirmation page will display.
  2. From here you can do one of the following:

·         To change your profile information, click on the Revise button and modify the information as necessary and click the Save button again.

·         To continue, click on the Confirm button. The Terms and Conditions page will display.

  1. On the Terms and Conditions page, click the I Agree button if you agree to the terms, and begin using SAM.  The SAM Welcome page will display.  If you do not agree with the terms, click on the I Disagree button.  You will be returned to the SAM Login page.

 

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3.2   Logging in Normally

Once you have completed your initial login to SAM, use the following procedure to normally log in:

 

  1. Launch your web browser.
  2. Enter http://sam2007.course.com into the Address field and press the Enter key. The SAM Office 2007 Login page will display.
  3. Enter your username and password.
  4. Click the Login button. The Welcome page will display.

 

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4    Logging Out

Once you are done using SAM, click on the Logout link on the upper right of the page. You will be returned to the SAM Login page.

 

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